Privacy Policy

Introduction

powerful-display ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website powerful-display.com or use our garden care services.

Please read this policy carefully. By using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide when you:

• Fill out our contact or quote request forms
• Subscribe to our newsletter
• Correspond with us via email
• Book our services

This information may include:

• Name
• Email address
• Property address
• Details about your garden and service requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Deliver and manage our garden care services
• Send service reminders and scheduling confirmations
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Contract: Processing necessary to fulfil our service agreement with you
• Legitimate interests: Processing necessary for running our business, such as responding to enquiries
• Consent: Where you have given explicit consent for specific purposes, such as marketing communications
• Legal obligation: Processing necessary to comply with applicable laws

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist our operations (payment processors, email services)
• Professional advisors (accountants, legal counsel) when necessary
• Law enforcement or regulatory bodies when required by law

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Service records are typically retained for seven years following the end of our business relationship to comply with UK tax and accounting requirements.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

powerful-display
Unit 7 Ashford Business Park
Petersfield Road
Guildford, Surrey GU2 8XY
Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. Visit ico.org.uk for more information.